Ever increasing unsecured debts? Time to consider equity release…...

When Mrs B found herself needing to source funds to pay back ever-increasing unsecured debts with

her bank, and to pay back her siblings who had help pay for the essential repairs to her roof, she was

unable to find a bank who would lend her the money she needed. Accessing funds was essential but

what could she do? She was aware of equity release and that she could unlock some of the cash tied

up in her property for such purposes so decided to investigate her options.

A ’google’ search brought up a variety of names and companies and after many enquiries she came

across Kevin’s website and decided to give him a call. The other companies were unable to address

her needs, but Kevin was willing to help. From the very first phone call, Mrs B felt very comfortable

dealing with Kevin. ‘I liked how Kevin presented on the phone. He was friendly and helpful and went

out of his way to make me feel at ease.’

Having discussed her situation, the first appointment was made, and Kevin visited Mrs B at home to

go through the recommended plan which best suited her needs. ‘Kevin could see that I was stressed

but was so relaxed and understood the whole situation I was facing.’

When a client wanting to release equity has lodgers residing in their home, as was the case with Mrs

B, there are conditions which need to be considered. This is all very common for the equity release

market but not all lenders are willing to accept all the parameters that this could involve. That is

where Kevin’s experience and market knowledge enabled him to find a lender whose products would

suit the specific details of Mrs B’s situation.

Once Mrs B was happy with the product being offered, and the conditions attached, the wheels of

motion were in full force! Solicitors were instructed, valuations carried out and paperwork signed

and returned at every step of the way. A change of lodgers halfway through the process, and the

delays in the arrival of paperwork due to Royal Mail issues, made the process a little longer and more

frustrating that expected!

But with hard work and perseverance the completion date was set and upon completion, Mrs B

received the desperately needed funds in her account.

‘I cannot thank Kevin enough for all this hard work and patience to make this happen for me. He

really went above and beyond, collecting paperwork from my home to help speed up the process,

keeping me informed throughout the process and always putting me at ease and making me feel

comfortable. I could not recommend him highly enough.’

Should you find yourself in a similar situation and would like to know if Kevin could also help you,

don’t just take our word for it – the testimonials of our customers speak for themselves! Please get

in touch if you think that you would like to find out more about how equity release could help you

too. Happy to help:-)